For Business Improvement Districts · BCRPs · Place partnerships

The whole place.One operating picture.

Run the BID. Work the street. Protect the place. Prove the value. SIVO PlaceManager connects business and place records with Street Ops, projects, governance, events, branded communications, Pubwatch, Shopwatch and licensed Crime Intelligence.

Your software should work around your team—not make your team work around it. SIVO starts with the place.

CRM + PLACESENGAGEMENTSTREET OPSPROJECTS + BENEFITSBCRP MANAGEMENT
siv
PlaceManager
SP
MONDAY · 08:42 · LIVE OPERATING VIEW
Command Centre

Engagement, delivery, safety and governance—one operating picture.

PLACE HEALTH92/100
NOT YET ENGAGED34

Across 496 businesses

MEMBER REACH78%

Contact records confirmed

OPEN CASES5

2 need attention

BENEFITS DELIVERED£184k

Evidence linked to projects

DATA CONFIDENCE96%

Records ready to use

TODAY’S PRIORITIES LIVE
Review two open Street Ops cases
Contact businesses not yet engaged
Approve benefit evidence for the board report
RECOMMENDED FOCUS
Where to focus

Engagement, safety and vacancy signals all point to the east quarter today.

12 businesses3 occurrences
CRM + PLACESPlace recordsBusinesses connected
ENGAGEMENTRelationship coverageContacts and sentiment
PROJECTSBenefits ledgerEvidence each outcome
STREET OPSLive operationVisits, tasks & cases
SAFETYBCRP intelligenceWatch schemes connected
GOVERNANCEBoards & decisionsMeetings and actions
EVENTSGuest experienceTables and invitations
COMMSBranded mailoutsTarget, send and report
sivStreet Ops
NORTH QUARTER · LIVEGood morningYour street operation, ready to move.
5open occurrences
2follow-ups
QUICK ACTIONS
Log occurrence
My occurrences
Live map
Business engagement
Tasking
PRIORITY ALERTVisit three businesses in East QuarterAssigned to today’s route
HomeMap+BusinessCases
sivField
NORTH QUARTER · NQ-0726Log an observationCapture first. Detail when it matters.
18captured
sync clear
09:41last entry
QUICK CAPTURE
InteractionPeople and partners
VenueVisit and feedback
OBSERVATION
ZoneCentral
QuietModerateBusy
Atmosphere8
Safety7
LogIssues+PositiveSummary

One suite. Built around your kind of place.

BUSINESS IMPROVEMENT DISTRICT · BUSINESS CRIME REDUCTION PARTNERSHIP · PLACE PARTNERSHIP

The place behind the place.

SIVO PlaceManager replaces scattered spreadsheets, disconnected databases and half the story with a workspace configured around how your team actually operates.

01 · RECORDS

Know every business

Businesses, contacts, properties, hereditaments, groups, engagement history and mapped place data.

02 · ENGAGEMENT

Strengthen relationships

Contact coverage, engagement history, stakeholder sentiment and priorities in one shared view.

03 · DELIVERY

Manage the operation

Occurrences, tasking and projects alongside events, guest lists, table planning, invitations and branded mailouts.

04 · OVERSIGHT

Govern with confidence

Boards, members, meetings, agendas, actions and decisions connected to the work and its evidence trail.

Run the organisation as well as the place

From boardroom to street.
Still one system.

PlaceManager connects the operational work people see with the governance, events and communications that keep the organisation moving behind it.

GOVERNANCE

Turn meetings into accountable action.

Manage boards and members, schedule meetings, keep agendas and papers together, record decisions and track every action to completion.

  • Board and committee records
  • Meetings, agendas and papers
  • Decisions, actions and ownership
  • Searchable governance history
EVENTS

Plan the room, not another spreadsheet.

Build an event, manage guests and responses, arrange the room with the table planner and create polished invitations from the same workspace.

  • Guest lists and responses
  • Visual table planning
  • Invitation maker
  • Attendance and follow-up
BRANDED COMMS

Every message looks like your place.

Create targeted mailouts using your own brand, send them to the right businesses and contacts, and retain the communication against the relationship.

  • Reusable branded templates
  • Audience selection and segmentation
  • Campaign delivery and reporting
  • Complete communication history

SIVO Street Ops

The office cannot run the street from a spreadsheet.

A focused mobile workspace for rangers, ambassadors, marshals and security teams—connected to the businesses, priorities and people already inside SIVO Platform.

SEE ITLOG ITOWN ITPROVE IT
01

Log what is happening

Capture occurrences, visits, notes, photographs and GPS while the team is out in the place.

02

Move street reports forward

Assign follow-ups, monitor open work and keep office and street teams on the same picture.

03

Carry business context

Open business context before a visit and build a useful engagement history afterwards.

04

Evidence the operation

See activity by place, person and priority, then carry the evidence into reporting.

FROM STREET TO COMMAND CENTRE

Updates from the team become shared operational intelligence—not another inbox, notebook or end-of-week data-entry job.

Occurrence logged
Venue visited
Audit synced
FIELD STATUSTeam connected7 updates today

Street and field

Out there is where the work happens.

Street teams can record occurrences, business interactions, photographs and GPS from a focused mobile experience. SIVO Field keeps structured audits moving even without connectivity, then synchronises when the signal returns.

StreetLive operational capture connected to the platform.
FieldOffline-first audits with durable on-device queues.

Projects, programmes and value

Manage the work.
Make the benefit visible.

SIVO connects projects to the businesses, places, activity and outcomes they support—giving levy payers and stakeholders a clearer account of what was delivered and why it mattered.

DELIVERY

BID projects

Plan programmes, coordinate tasks and keep delivery visible from brief to outcome.

ACCREDITATION

Purple Flag

Coordinate evidence, actions, partners and continuing work for a complex place-wide programme.

SCHEME

Best Bar None

Manage participating venues, activity, evidence and scheme delivery in one workspace.

NETWORK

City-wide radio

Keep scheme membership, participating businesses, contacts and administration connected.

THE BENEFIT LEDGER

From project spend to levy-payer value.

  1. 01PlanDefine the programme, work and intended outcome.
  2. 02DeliverConnect tasks, activity and businesses helped.
  3. 03EvidenceRecord benefits and the value delivered.
  4. 04ReportBuild a clearer story for boards and levy payers.
SIVO SAFETYBCRP MANAGEMENT + BID OPERATIONS

Run the BID.
Run the BCRP.
One platform.

WHAT A BCRP REALLY IS

A working partnership between businesses, police, local authorities and security teams—sharing intelligence, coordinating action and building a safer place.

THE SIVO DIFFERENCE

Place management and business crime reduction should not live in separate worlds. SIVO is designed to connect the organisations that run the place with the partnership that protects it.

01 · CASES

Build every case

  • Incidents, offenders and vehicles
  • Owners, priorities and tasks
  • Outcomes and case timelines
  • Evidence-pack PDF export
02 · EXCLUSIONS

Run fair scheme rules

  • Manager-confirmed exclusions
  • Separate retail and evening schemes
  • Independent thresholds and expiry
  • Appeals and decision records
03 · MEMBERS

Share what is permitted

  • Watchlist and member reports
  • Bulletins and weekly digest
  • Secure real-time chat
  • Pubwatch and Shopwatch
04 · GOVERNANCE

Keep it accountable

  • Role-based member access
  • Retention and audit controls
  • Cross-scheme sharing controls
  • Board and partner oversight
SHAREUseful intelligence
COORDINATEPartners and response
PROTECTPeople and businesses
STRENGTHENThe whole place

Available now: Crime Intelligence is a complete, licensed SIVO module. Each deployment is configured around the partnership’s schemes, governance, permissions, retention policy and information-sharing arrangements.

From activity to impact

Do the work.
Show the difference.

01Capture

Bring reliable information in from the office, the street and the field.

02Coordinate

Turn live information into priorities, ownership and the next action.

03Prove

Report on engagement, delivery, place health and measurable benefit.

More than a CRM

Built for the full job of managing place.

KNOW THE PLACE

Records and relationships

  • Businesses, properties and hereditaments
  • Contacts, groups and engagement history
  • Mapped place records and data confidence
  • Search, segmentation and shared context
RUN THE BID

Relationships, delivery and value

  • Businesses, properties and hereditaments
  • Contacts, groups and engagement history
  • Stakeholder sentiment and relationship coverage
  • Projects, benefits and delivery evidence
OPERATE EVERY DAY

Street, events and communications

  • Occurrences, cases, tasking and visits
  • Event guests, table plans and invitations
  • Branded, targeted mailouts and reporting
  • Command Centre and field evidence
GOVERN THE PLACE

Boards and partnerships

  • Boards, members and meeting records
  • Agendas, actions, decisions and ownership
  • Pubwatch, Shopwatch and radio schemes
  • Purple Flag and Best Bar None programmes

Explore Business Improvement District management, BCRP management, Crime Intelligence and Street Operations.

See SIVO in your place

Ready to run
the whole place?

Take a guided look at PlaceManager, Street Ops, projects and benefits, governance, events, branded communications, community safety and offline-first Field audits with Urban Spark.